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♟️ What you can do as a Platform Administrator

You have the Platform Administrator role on Didask? This guide summarises your access and responsibilities across the platform.

Written by Océane

⏱️ The essentials
​
• As a Platform Administrator, you have access to the entire platform with no space restrictions.
• You can create and manage spaces, assign all roles, configure the AI assistant, and view licenses.
• You are the ultimate point of contact for anything that requires a global action on the platform.

ℹ️ A single user can hold multiple roles on the platform. To go further, check out the following resources:

✅ What you can do independently

Managing users and roles

  • Create, edit, and deactivate user accounts across all spaces.

  • Assign and modify all roles, including Space Administrator and Platform Administrator.

  • Create and edit learner groups across all spaces.

  • Send invitations and reminders to users.

Creating and broadcasting training courses

  • Access all projects across all spaces, including Authors' personal projects.

  • Create, edit, and organise folders and projects (including the chapters, modules, and granules they contain).

  • Create and configure publications across all spaces.

  • Link groups to publications and manage broadcast options.

  • Create and publish programs across all spaces.

Tracking progress

  • View global statistics for the entire platform.

  • View individual learner statistics.

  • View certificates issued to learners.

  • View conversations and AI assistant feedback.

Configuring the platform

  • Create, edit, and delete training spaces.

  • Configure the platform's appearance (logo, colours, name).

  • Manage tags available on the platform.

  • View and manage licenses and credits.

  • Configure security settings (password policy, IP restriction, MFA).

  • Generate and manage API keys.

Configuring the AI assistant

  • Enable and configure the learning assistant and AI Coach.

  • Manage the knowledge base (import, deletion, connectors).

  • View AI usage statistics.

🔎 What does the interface look like as an Platform Administrator ?

ℹ️ For a Platform Administrator, the Didask AI dropdown tab gives access to the following sections:

  • Configuration

  • Connectors

  • AI Statistics

  • Conversations

  • Feedback

  • Knowledge base

ℹ️ For a Platform Administrator, the Settings dropdown tab gives access to the following sections:

  • Training spaces

  • Tags

  • Customisation

  • Licenses

  • API keys

  • Security settings

ℹ️ Good to know

As a Platform Administrator, some actions have an immediate impact on all users, role changes, account deactivation, space deletion. Before any structural change, make sure to coordinate with the relevant teams.

📥 Download the Guide

A guide is available as a PDF, ready to be viewed on screen, printed, or shared with your teams.

➡️ Download the Admin Practical Guide

Keywords: platform administrator, role, rights, platform, spaces, licenses, AI, settings, what I can do

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