Didask

Océane

Pauline Bouin

Discover the platform, master the basics and stay up to date with our latest updates.

1. Follow & Discover Didask

In this section, you will find all the latest updates and changes to the features of your Didask platform

📣 2026: Didask updates and improvements

Good news: your Didask authoring interface has been completely redesigned to save you time and make course creation even more enjoyable. Here's what's changing.

🎨 Discover your new authoring interface

Follow our step-by-step video tutorials to convert your projects to the new learner experience.

📒 Project Conversion Guide: Adapt Your Free Mode Content to the New Learner Interface

Everything you need to know about the new authoring interface, answered.

🔎 New Authoring Interface: Frequently Asked Questions

Discover the latest features and updates on your platform.

Platform News & Updates

A print-ready PDF guide for configuring, managing, and running your Didask platform in 6 steps - everything an admin needs to know, brought together in a single document.

📘 Download the Admin Practical Guide

A print-ready PDF guide for designing impactful e-learning training courses in 6 steps - everything an author needs to know to build paths that leave a lasting impression on your…

📗 Download the Author Practical Guide

A print-ready PDF guide for tracking, supporting, and coaching your learners in 6 steps - everything a coach needs to know, whether you manage a full space or a specific…

📙 Download the Coach Practical Guide

A print-ready PDF guide for discovering the platform, following your training courses effectively, and making the most of Didask AI - everything a learner needs to know to get started,…

📕 Download the Learner Practical Guide

New to Didask? This guide walks you through every page on the platform so you know exactly where to go, and what you can see based on your role.

🗺️ Discovering the Didask platform: what is each page for?

Practical Guides

Unusual behavior on the platform? Follow these steps in order to identify and resolve the problem quickly.

🛠️ Troubleshoot an Issue on Didask

Access our online onboarding course to master the platform, support your new team members, and make the most of all our features.

🎓 Discover Didask Step by Step with Your Online Training Course

Immediately identify whether a slowdown or outage is coming from Didask, and anticipate scheduled maintenance to preserve the continuity of your training courses.

🚦 Track Didask Service Status in Real Time

Admin, author, or coach: here's how to submit your request for fast, effective handling.

💬 Contact Didask Support: Best Practices

Some issues are not visible on screen. The browser console displays background error messages - sharing a screenshot allows support to diagnose the issue more quickly.

🔎 Open Your Browser Console

Meet the faces behind the Didask Care Team! 🧡 More than just support, we are your day-to-day partners, here to offer a human touch, tailored expertise, and outstanding responsiveness.

✨ The Care Team: Your Go-To Contacts Every Day

Encountered an error message on the platform? This guide explains what it means and how to fix it.

🔧 Understanding and resolving Didask error codes

Need help? Find answers to your questions and reach our support team.

Contact Us & Troubleshoot

Access our Trust Center to find all of our technical and compliance documentation.

🔐 Technical and compliance documentation (Trust Center)

Freely choose what Didask can track, with no impact on your features or the confidentiality of your content and learner data.

🍪 Understand and Customize Cookies

Give all your learners access to your training courses, thanks to Didask's compliance with web accessibility standards and compatibility with screen readers.

✅ Accessibility on Didask

Secure Educational AI, enterprise OpenAI API, GDPR/SOC 2 compliance, encrypted data, no data retention, enhanced privacy.

🔒 AI Usage & Data Security

Understand how your data is protected and how our AI meets compliance standards.

Security & Compliance

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

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