Didask

Océane

Pauline Bouin

Discover the platform, master the basics and stay up to date with our latest updates.

1. Follow & Discover Didask

In this section, you will find all the latest updates and changes to the features of your Didask platform

📣 2026: Didask updates and improvements 🚀

Good news: your Didask authoring interface has been completely redesigned to save you time and make course creation even more enjoyable. Here's what's changing.

🎨 Discover your new authoring interface

Everything you need to know about the new authoring interface, answered.

🔎 New Authoring Interface: Frequently Asked Questions

The Vertical Experience is becoming the default learner experience in Didask. To help you make the most of it right away, we've put together this FAQ with practical tips for…

🔄 Converting your projects to the Vertical Experience: FAQ and transition tips

Follow our step-by-step video tutorials to convert your projects to the new learner experience.

🔄 Project Conversion Guide: Adapt Your Free Mode Content to the New Learner Interface

Discover the latest features and updates on your platform.

Platform News & Updates

This article walks you through the first steps to take when something isn't working as expected, so you can resolve the issue or pinpoint its cause.

🛠️ Experiencing an issue? Our recommended troubleshooting steps

Access our online onboarding course to get up to speed with the platform, support your new team members, and make the most of everything Didask has to offer.

🎓 Ready to get started with Didask? Follow our online onboarding course

Discover the essential steps to streamline your exchanges with support: what information to share, what attachments to include, and what tools to use to best convey your request to us…

📬 Contacting Didask Support: Our best Practices for Optimal Service

This article walks you through how to open your browser console and capture what's on screen, so you can share the technical details our support team needs to look into…

🔎 How do I open my browser console?

Need help? Find answers to your questions and reach our support team.

Contact Us & Troubleshoot

Access our Trust Center to find all of our technical and compliance documentation.

🔐 Technical and compliance documentation (Trust Center)

W3C web accessibility standards, WCAG 2.1 AA, and ARIA compliance

✅ Accessibility on Didask

Secure Educational AI, enterprise OpenAI API, GDPR/SOC 2 compliance, encrypted data, no data retention, enhanced privacy.

🔒 AI Usage & Data Security

Understand how your data is protected and how our AI meets compliance standards.

Security & Compliance

Status page

Contact Support

Onboarding journey

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search and ask

Find guides, answers, and references.

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.

Reading along with you

English

Français

url(https://downloads.intercomcdn.eu/i/o/bibhq1y5/40286/ba05826a49e9472bd4a58ec4f6f7/4a47a0db6e60853dedfcfdf08a5ca249.png)