Configuring Didask AI is much more than checking activation boxes. It lays the foundation for relevant pedagogical support for all your collaborators. A well-configured AI, grounded in your business context and fed with your content, will be able to provide precise responses, adapted examples, and genuinely useful exercises.

Conversely, an AI deployed without context or a knowledge base risks producing generic responses, disconnected from the realities of your teams. Taking the time to configure each setting carefully maximizes the pedagogical value of the tool from launch.

Didask AI configuration is reserved for platform administrators.

First and foremost, we recommend creating your user groups. This is a fundamental step if you want to:

Where to do it: In the Groups tab from the side panel.

If you plan a global rollout with no restrictions, you can skip directly to the next step. However, setting up your groups now will give you more flexibility down the line.

To learn more: Group management

If you have access to the Didask Coach, we recommend feeding your knowledge base before activating it. The more complete and well-structured it is, the more useful the Coach will be to your collaborators.

You can add your business content: internal procedures, operational guides, technical documentation, resources from your collaborative tools, etc.

Note: If you only have access to the learning assistant, this step is not necessary. The assistant draws directly on course content to respond to learners.

Where to do it: In the Knowledge Base tab, accessible from the Didask AI section in the side panel.

To learn more:

This is where everything happens. The configuration page lets you activate the learning assistant and/or the AI Coach, and add context elements that will help AI better understand your collaborators' needs.

Where to do it: In the Configuration tab, accessible from the Didask AI section in the side panel.

Activate the learning assistant and/or the Coach

From this page, choose to deploy AI to all your users or restrict it to certain groups.

To learn more:

Add your company context

On this same page, fill in the company context: describe in a few lines what your organization does, the roles of your collaborators, your industry. This information helps AI interpret your collaborators' requests in a relevant way.

✅ Include: your company name, its mission, the types of products or services, the roles present.

❌ Avoid: data that changes frequently (number of clients, headcount), information only relevant to a single group.

Add your terminology glossary

If your company uses specific terms that could be misinterpreted (internal acronyms, product names, business terms with a particular meaning), add them to the glossary. AI will draw on these definitions to better qualify your collaborators' requests.

✅ Include: acronyms specific to your sector or company, names of features in your tools, terms whose meaning differs from common usage.

❌ Avoid: universal acronyms (GDPR, SEO…) or terms widely documented on the internet.

To learn more: Optimize AI Understanding with Your Business Context

Keywords: Didask AI, coach, learning assistant, configuration, activation, getting started, knowledge base, groups.