Addressing a learner by their first name creates a break in the training experience: the content no longer feels generic, but directly addressed to them. It is a simple lever for strengthening proximity and engagement, especially in high-volume learning paths where manual personalization would be impossible.

In any text field or dialogue bubble in a granule, insert the desired variable between double curly braces.

Example: Hello {{learner.firstName}}!

💡 If a piece of information is missing for a learner (for example, no first name on record), the variable will display as blank at that point. Make sure the necessary data is filled in on learner profiles before publishing content that uses variables.

Keywords : dynamic variables, personalization, learner first name, learner.firstName, learner.lastName, SSO, email, content customization.