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๐Ÿšซ How to delete or deactivate a learner account
๐Ÿšซ How to delete or deactivate a learner account

Discover how to deactivate a learner account from the user list on the Administration page.

Clara Gros avatar
Written by Clara Gros
Updated over 4 months ago

๐ŸŽ What are the benefits for you?

You can manage the number of users according to your needs and the limits of your licence:

  • Control user access to the Didask platform.

  • Remove former learners from the licence if they no longer use the platform.
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๐Ÿ›  How does it work?

There are two ways to deactivate a learner account:

  1. From the user account:

  2. From the list of learners by selecting multiple users:

๐Ÿ’ก Please Note: Deactivating an account does not delete the user account or its data. To comply with GDPR regulations, deleting a user account can be done upon request.
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  • Deactivated accounts can also be reactivated at any time:


Keywords: delete a learner, deactivate a learner, reactivate a learner account


Still have questions? For any queries or assistance, our support team is available via chat/messenger. ๐Ÿ’ฌ

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