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All Collections3. Users and Group Management
🚫 How to delete or deactivate a learner account
🚫 How to delete or deactivate a learner account

Discover how to deactivate a learner account from the user list on the Administration page.

Clara Gros avatar
Written by Clara Gros
Updated over a year ago

🎁 What are the benefits for you?

You can manage the number of users according to your needs and the limits of your licence:

  • Control user access to the Didask platform.

  • Remove former learners from the licence if they no longer use the platform.

🛠 How does it work?

There are two ways to deactivate a learner account:

  1. From the user account:

  2. From the list of learners by selecting multiple users:

💡 Please Note: Deactivating an account does not delete the user account or its data. To comply with GDPR regulations, deleting a user account can be done upon request.

  • Deactivated accounts can also be reactivated at any time:


Keywords: delete a learner, deactivate a learner, reactivate a learner account


Still have questions? For any queries or assistance, our support team is available via chat/messenger. 💬

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