🔒 Paid option: to activate this feature, contact your Customer Success Manager or Key Account Manager directly. |
⏱️ The Essentials in 3 Minutes |
🧠 Understand the Pedagogical Value of Slack and Teams Integrations
Learning is more effective when it integrates naturally into moments of work. By making the AI Coach accessible directly in Slack or Teams, you remove the main barrier to adoption: the friction of having to switch tools.
A collaborator who can ask Didia a question without leaving their current conversation is one who learns when they need to, in the context where that knowledge is immediately applicable. This is the "learning in the flow of work" principle.
💬 Install Didia on Slack
💡 Prerequisites
This integration counts as one connector and may result in additional annual billing if not already included in your contract.
Before installation, a technical meeting with the Didask team is required for the initial configuration. Contact your Didask representative to schedule this meeting.
Current limitation: the Slack integration is available for standard workspaces. Slack Enterprise Grid workspaces are not yet supported.
🛜 Step 1: Connect Slack from your Didask space (admin)
Log in to your Didask space with a Platform Administrator account.
In the left navigation bar, click AI Integrations, then Slack.
On the Slack integration page, click Add to Slack. A new tab will open in your browser.
Select the Slack workspace on which to install Didia.
Read and confirm the app permissions.
Note: Slack may display the message "This app is not approved by Slack". This message appears for any app distributed outside the Slack marketplace. The Didia app complies with Slack API terms of use and benefits from the same security standards as our platform.
📧 Step 2: Share access with learners
Once installation is complete, share these instructions with your learners:
In Slack, search for @Didia in the search bar.
Click on the Didia app.
A private conversation opens with Didia.
You're ready: start asking questions.
Tip: to keep Didia one click away, open the ... menu and add the app to the navigation bar at the top of the screen. The Didia logo will appear on the right, accessible from anywhere in Slack.
🔒 Privacy and channel options
By default, Didia only responds in private messages. Two privacy options, configurable during installation, allow admins to adapt this behavior to their organization's needs. These two settings are fully independent.
Allow Didia in private and public channels: by default, exchanges with Didia happen in private messages. Enabling this option allows Didia to respond in channels. Its responses will be visible to all channel members and may include internal information.
Allow restricted knowledge outside private messages: when Didia responds in channels, this option allows it to include restricted knowledge in its responses. Recommended only for organizations that prioritize full transparency.
⏹️ Known limitations (Slack)
Didia cannot be mentioned in channels unless the option is enabled.
Slack Enterprise Grid workspaces are not currently supported.
Responses appear all at once (no streaming - Slack platform limitation).
🟦 Install Didia on Microsoft Teams
💡 Prerequisites
Before installation, a technical meeting with the Didask team is required for the initial configuration. Make sure your email address on Didask matches your email address on Microsoft Teams. Contact your Didask representative to schedule this meeting.
🔗 Step 1: Grant permissions and download the bundle from Didask (admin)
Log in to your Didask space with a Platform Administrator account.
In the left navigation bar, click AI Integrations, then Teams.
Click "Authorize Microsoft Teams access". A new tab will open in your browser.
Read and confirm the app permissions.
Click "Download the Microsoft Teams application package".
Open Microsoft Teams admin, click Apps, then Upload new app.
Use the previously downloaded package.
Create a test conversation by searching for Didia in your contacts.
📧 Step 2: Share access with learners
Once installation is complete, share these instructions with your learners:
In Teams, search for @Didia in your contacts when creating a conversation.
A private conversation opens with Didia.
You're ready: start asking questions.
If a banner displays "The Didia app is sending you a message...", you can click "Add an app" or simply close the banner. This has no impact on using Didia.
Important: we recommend performing an initial test with an admin account. There may be a delay before a non-admin account can exchange with Didia on Teams.
🔒 Privacy and channel options
The same options as on Slack are available, configurable during installation.
Allow Didia in private and public channels: by default, exchanges happen in private messages. Enabling this option allows Didia to respond in channels, with responses visible to all members.
Allow restricted knowledge outside private messages: allows Didia to include restricted knowledge in its channel responses. Recommended only for organizations that prioritize full transparency.
⏹️ Known limitations (Teams)
Didia cannot be mentioned in Teams channels unless the option is enabled.
Responses appear all at once (no streaming).
👍 Give Feedback and Monitor Conversations
For learners: feedback is given via emoji reactions (👍 helpful response, 👎 unsatisfactory response), on both Slack and Teams.
For admins: conversations from Slack or Teams can be viewed in Didask AI > Conversations. They are identified by the source platform icon next to the date. Feedback also appears in Didask AI > Feedback. The same privacy rules apply as for conversations on the Didask platform.
Keywords: Didia, Slack, Teams, integration, installation, AI Coach, learning assistant, connector.