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💬 How Does the Didask Coach Support Learning Outside of Training Courses?

The Didask AI Coach provides continuous support to your employees: reliable answers, access to internal resources, personalized training. A learning mentor available at all times, for fast and autonomous progress.

Written by Océane
Updated over a month ago

🎓 The current limitations of informal learning

The idea of learning in the flow of work is appealing. It assumes that you can make continuous progress, as needed, simply by asking your colleagues questions, reading documentation, or experimenting.

But in reality, informal learning relies on several assumptions that rarely occur together:

  • that you know exactly what to look for

  • that you know the right person to ask

  • and that this person is available at the right time

As a result, many employees, especially newcomers, are left to figure it out on their own. They juggle a thousand sources of information, at the risk of becoming cognitively overloaded, learning the wrong things... or giving up altogether.


🤖 Our solution: an AI coach, available at all times

To address these challenges, Didask offers an intelligent coach that can be activated at any time, outside of training courses.

This coach empowers each learner to:

  • ask questions as they arise

  • get reliable, clear, and contextualized answers

  • access internal documents and existing training courses

  • and even test their knowledge before taking action, without waiting for a dedicated module

In other words, the coach acts as a mentor for autonomous learning, capable of guiding the learner in developing their skills without depending on the availability of others.


🧪 A concrete use case: quickly upskilling after onboarding

🎯 Anthony has just joined the sales team of a small-to-medium-sized tech company. He has undergone a quick onboarding process, which is still very incomplete. And he doesn't want to bother his colleagues every five minutes.

  • He is preparing for his first client meeting. He wonders which room he can book. He asks the coach, which tells him about the largest room in his building and how to proceed with the booking.

  • Before the meeting, he wants to feel prepared. He asks the coach about the most common objections encountered in his sector. He receives a list compiled from feedback from his colleagues, and can then practice formulating effective responses.

  • He needs to structure his sales pitch. The coach helps him build a clear argument and suggests a quick role-playing exercise to ensure he has mastered the key messages.

  • Finally, he knows he will soon need to improve his customer feedback skills. He asks the coach for resources to help him anticipate this. The coach suggests three additional modules that Anthony can take when he has time.

👉 Thanks to the Didask Coach, Anthony learns without interrupting his colleagues, without wasting time, and above all without being overwhelmed by his doubts. He trains continuously, in his own environment, at his own pace.


Expected benefits

By activating the Didask AI Coach in your work environment, you enable each employee to:

  1. Learn right away, as soon as a need arises

  2. Become more self-sufficient, without relying on colleagues

  3. Avoid costly mistakes or misunderstandings

  4. Build their skills at their own pace, with targeted resources

  5. Practice risk-free, before acting in real-life situations


🛠 How to activate the Didask Coach for your learners

Didask's Coach is easy to set up. To activate it and connect it to your existing content (internal documents, training courses, procedures), follow the guide below:


Keywords : Didask AI, Coach


Need Assistance? If you have any questions or need support, our team is available via chat/messenger. 💬

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