8. Contact & Troubleshooting
Learn about our best practices and diagnostic steps.
By Océane and 1 other2 authors3 articles
🛠️ Experiencing an issue? Our recommended troubleshooting stepsThis article walks you through the first steps to take when something isn't working as expected, so you can resolve the issue or pinpoint its cause.
📬 Contacting Didask Support: Our best Practices for Optimal ServiceDiscover the essential steps to streamline your exchanges with support: what information to share, what attachments to include, and what tools to use to best convey your request to us…
🔎 How do I open my browser console?This article walks you through how to open your browser console and capture what's on screen, so you can share the technical details our support team needs to look into…